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Contact us FAQs
How do I contact TradeStation’s institutional sales team?+
The institutional sales team is available by email at InstitutionalSales@TradeStation.com, by phone at 800.328.1267 (U.S. toll-free) or +1.954.652.7945 (international), Monday through Friday, 8:00 AM to 5:00 PM ET. You may also submit a consultation request through the institutional website.
Can I schedule a demo of TradeStation’s institutional platform?+
Yes. Contact the institutional sales team to schedule a tailored platform demonstration covering trading capabilities, API connectivity, risk management tools, and reporting features relevant to your firm’s requirements.
What information should I prepare before contacting the institutional sales desk?+
To help the sales team provide relevant recommendations, it may be helpful to have information about your firm’s entity type, target asset classes, current technology stack, approximate trading volumes, and integration requirements.
Is there a minimum account size for TradeStation Institutional services?+
Account minimums and eligibility for institutional services may vary based on entity type, trading activity, and service tier. Contact the institutional sales team for specific requirements applicable to your firm.
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